How can we help?
Outbound Filtering
Getting Started
- ★ Create a password for your account
- ★ Set up SPF Records
- ★ Configure your mail server
- ★ Monitors
- Top Senders
- How does MailChannels Outbound Filtering work?
Frequently Asked Questions
- ★ Why do I have to set up SPF to use MailChannels Outbound Filtering?
- ★ How to add an additional Host Console user
- ★ Which IP addresses does MailChannels send out of?
- Does MailChannels have a reseller partner program?
- Can MailChannels send webhook notifications to Slack?
- MailChannels Outbound Filtering - Severity Level Definitions
MTA Configuration
- ★ Setting up for cPanel
- ★ MailChannels Outbound Filtering - Setting up for Postfix
- Setting up for Zimbra
- Setting up for Microsoft Exchange 2019
- Setting up for Kerio Connect
- Setting up for IIS
Knowledge Base
- ★ Secure your domain name against spoofing with Domain Lockdown™
- ★ Administrators - How to remediate the "550 5.7.1 [ESA] sender blocked" error?
- ★ MailChannels Insights
- Managing your account settings
- How To Unblock Senders
- Add your logo to MailChannels Insights
Best Practices
Billing & Account Management
- ★ How to change plans
- ★ Do you charge for spam messages?
- How can I get copies of my MailChannels invoices or statements?
- How does MailChannels determine what is counted when gathering usage data?
- How do I update my credit card billing information?
- How do I upgrade my subscription?
SMTP Error Codes
- ★ Fixing the 550 5.7.1 [SS] error
- ★ Fixing the 550 5.7.1 [RBL] Sender blocked <IP or domain> error
- ★ Fixing the 550 5.7.1 [CS] Message blocked. error
- ★ Fixing the 550 5.7.1 [IRR] error
- ★ Fixing the 550 5.7.1 [FBL] error
- ★ Fixing the 550 5.7.1 [ESA] sender blocked error
Plugins
Inbound Filtering
Hosting Providers
Domain Admins
- ★ Getting Started for Domain Admins
- Enable Required Downstream Services
- Provision Parked Domains
- Become a domain administrator
- Using multiple API keys to manage inbound filtering domains more securely
- How to create accounts for each recipient
Users
Billing & Account Management
Frequently Asked Questions
- ★ How to report False Positives and False Negatives?
- How does MailChannels enforce DMARC policy?
- Adding Inbound domains CSV File Structure
- Where do you store the data? In Canada or in the US?
- How does the filter work? Does it simply catches all emails, scan and inspect them, then pass to our mail server?
- Is there a MailChannels WHMCS module?