Submit a request – Help Center

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Subject

Description

Please enter the details of your request.

Severity

Please enter the severity level of the support request. MailChannels may not be able to assist you with errors that are caused by hardware failures, network issues, or operating system problems. Support staff may change the severity level of your request after reviewing it.

Ticket Category

Select the category so tickets can be routed to the appropriate teams.

Device Name

Please enter the name of the device, cluster, or site to which this ticket corresponds. For example, if you are having difficulty with the "Santa Barbara" cluster, enter "Santa Barbara".

Attachments

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