Help Center

How to solve cPanel Exim "Unroutable Address" Error Message?

Usually this is caused due to Exim misconfiguration. 

Please review the following line and ensure that the configuration is correct.

In your config, you may have the following

route_list = * randomize byname

There is no gap between * & smtp

Please update the line to the following

route_list = * randomize byname

This change adds a space between the " * " and the first smarthost destination and is necessary to route all or * to the destination(s) you have defined.

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request


  • Avatar
    Mohamed Noman

    actually, the problem is in your dashboard copy/paste shows no gap while its required .. I think you need to update your dashboard for that.

    Comment actions Permalink
  • Avatar
    Omer Segoly


    Comment actions Permalink
  • Avatar
    Sridhar Kakkillaya

    Thanks for pointing this out. The fix has now been rolled out.

    Comment actions Permalink

Article is closed for comments.