How to solve cPanel Exim "Unroutable Address" Error Message?

Sridhar Kakkillaya

August 14, 2023 18:10

Usually this is caused due to Exim misconfiguration.

Please review the following line and ensure that the configuration is correct.

In your config, you may have the following

route_list = *smtp.mailchannels.net::25 randomize byname

There is no gap between * & smtp

Please update the line to the following

route_list = * smtp.mailchannels.net::25 randomize byname

This change adds a space between the " * " and the first smarthost destination and is necessary to route all or * to the destination(s) you have defined.

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Comments

Mohamed Noman
June 05, 2015 13:53

actually, the problem is in your dashboard copy/paste shows no gap while its required .. I think you need to update your dashboard for that.

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Omer Segoly
June 15, 2015 22:13

Agreed

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Sridhar Kakkillaya
June 15, 2015 22:22

Thanks for pointing this out. The fix has now been rolled out.

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