Help Center

How do I contact MailChannels to get help with sales and billing issues?

For help with billing-related issues such as

  • changing your plan,
  • making a payment,
  • resolving payment problems, and,
  • asking for copies of old invoices that you cannot find in the host console,

please contact our billing team.

If you need to talk to someone about locking in a lower price by committing to a term or pre-paying your account, or if you have other sales-related questions, please contact our sales team.

If you need technical support, please open a support ticket for fast, accurate assistance from our 24x7 technical support team.

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     We are writing since yesterday requesting support. We are without postal service. That represents a great economic loss for us and our customers. We need to update the plan URGENTLY.

    Edited by Lara
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    You need to improve customer service. We are without service. We need urgent support please!

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