Help Center

How do I update my credit card billing information?

Updating your credit card information with MailChannels can be accomplished quick and easily through your admin console.

  1. Login to your admin console: MailChannels Host Console
  2. Navigate to the Settings, Billing area.
  3. Scroll down to the Payment Information area and click on the "update" text link on the right side of the title panel to open the dialog box where you can modify your personal and payment information we have on file for your account.
  4. When finished updating, click the "Save Changes" button on the bottom right of the dialog box to commit your updates.

Disruption of service is unpleasant and unwanted. MailChannels will make every effort to contact you should your chosen method of payment be rejected or declined. We appreciate your business and will work with you to sort out billing issues before disabling an account.


Need help? Contact the billing team.

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  • Avatar
    Marlon Owen Cruz

    No Billing area on new dashboard. What happened?

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  • Avatar
    Codelines Romania

    Submit request to change card is not working. The bank sends me a fraud message to my account. What to do?

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